TV Lamps Canada

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Frequently Asked Questions





Is installing the bare lamp really that easy?
You bet it is! All that's really needed is a pair of pliers and a screwdriver. Every lamp purchase will include gloves and instructions to assist in your installation. All lamp installations take only 5 minutes to complete.

What's the difference between a bare bulb and a complete lamp with housing assembly?
A complete lamp with housing assembly comes with a bare lamp and the plastic housing. By purchasing a bare lamp, you can reuse your existing housing by swapping out just the broken lamp inside. Reusing your housing also encourages lower waste consumption and widely affects the world in a positive way.

What is the warranty on my lamp?
Our lamps come with a full 180 day (6 month) warranty from the purchase date. Don't take your chances on less than that. Rather be safe than sorry right? We also offer warranty extensions for 1 or 2 years.

Will my TV have the same brightness, sharpness and overall quality since the day I bought it?
Yes we guarantee that your TV will be exactly the same as the day you bought it or your money back.

How long will the lamp last?
Our lamps are all authorized manufacture lamps. Which means you'll get optimal performance. Average life-span of a lamp is between 4000-8000 hrs.

When will I receive my lamp?
We have every lamp in stock. The moment you make the purchase with us online is the moment we ship out your lamp. All our lamps ship via Canada Post. We use only the fastest shipping options to ensure you get your TV up and running as soon as possible.

I'm afraid my shipment might get damaged during transit. Is my package insured?
We double box, double bubble wrap, and double tape every shipment to ensure a safe and comfortable ride. We have a 100% DOA (Dead on Arrival) return policy on all purchases. Your purchased is safe and insured against all breakage, lost, and theft.

This is my first time shopping online. Is it safe?
We recommend that all orders be done online. You can take full advantage of our free shipping by placing your order online. We use the highest level 256-bit SSL Encryption software available to ensure that your sensitive information is safeguarded, just like all the other big box online stores on the web. In fact, using your credit card on our web store is safer than using it in a restaurant or gas station.

I don't have a credit card or paypal, can I still buy a lamp?
Please contact us at 1-888-532-0544 for other payment options.

Where are you located?
We are located at 25 North Rivermede Rd, Unit # 11 Concord, ON L4K 5V4, Canada.

How do I know if it's the TV lamp or something else in the TV that's wrong?
You'll see a flashing light on your TV. Please consult with your manual to determine if the light flashing indicates a lamp failure or some other TV issue.


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