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Return Policy

We require the original TV Lamps Canada invoice for all returns or exchanges. Customers who purchase online may send us a copy of their invoice instead of the original.

All products to be returned or exchanged must have their complete original packaged materials including any manuals, printed materials, and accessories. All returned goods must be in resalable condition, inspected and approved by our staff.

    Within 30 days of purchase, items may be returned under the following conditions:
  • • Defective products may be returned for exchange, refund or credit.
  • • All products will be subject to a restocking charge of 30%.


After 30 days from purchase, TV Lamps Canada will only accept defective products for warranty service. There are no refunds on new, used, opened, unopened, or defective products after the 30 day period.

Note: There are no refunds on labour, installation or shipping charges.


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